Refund and delivery policy
This policy covers the Office Kit, a digital download sold for ₹199. Our free tools cost nothing, so there is nothing to refund.
Delivery
The kit is a digital file, and nothing is shipped. After your payment succeeds, you go straight to a download page for a zip file. If you do not reach that page, write to [email protected] with your payment receipt and we will send you the download link.
When you can get a refund
If the files do not work and we cannot fix the problem, you can get a full refund. Write to us within 7 days of buying.
When a refund does not apply
Because the kit is a digital file you keep once it is downloaded, we do not refund it after 7 days, or if the files work and you changed your mind or bought it by mistake.
How to ask
- Email [email protected] with your payment receipt and a short note on what went wrong.
- We will try to fix the problem first.
- If we cannot fix it, we refund the full ₹199 to the way you paid. Banks usually take 5 to 7 working days to show it.